Privacy Policy — How jeetbu Handles Your Data

This Privacy Policy applies to all personal data collected by jeetbu through its website at jeetbu.club, its mobile-optimised interface, and all associated platform features, including the sportsbook, live casino, slots, rummy, slide, and cashier services. It should be read alongside jeetbu's Terms & Conditions and Responsible Gaming Policy.

jeetbu is committed to handling personal data in a lawful, fair, and transparent manner. This policy sets out clearly and plainly what information is collected, why it is collected, and what your rights are in respect of that information. jeetbu reviews and updates this policy periodically to reflect changes in platform operations, regulatory requirements, and best practice. The "Last Updated" date at the top of this page reflects when the most recent material changes were made.

References to "you" or "the player" in this policy mean any person who accesses jeetbu.club, registers an account, or otherwise interacts with the jeetbu platform. References to "jeetbu", "we", "us", or "our" mean the jeetbu platform and its operating entity.

jeetbu collects personal data through multiple points of interaction with the platform. The categories of data collected, and the contexts in which they are collected, are summarised in the table below:

jeetbu does not intentionally collect special category personal data (such as racial or ethnic origin, political opinions, health data, or biometric data) except where identity documents submitted for KYC purposes incidentally contain such information. Where this occurs, jeetbu limits its use of that data strictly to the identity verification purpose for which it was submitted.

jeetbu uses the personal data it collects for the following purposes:

• Account creation and management: To register your jeetbu account, verify your identity and age (21+ requirement), maintain your account profile, and administer your account balance.
• Platform service delivery: To process bets, settle markets, credit winnings, process deposits and withdrawals via JazzCash, EasyPaisa, and supported bank transfers, and deliver all gaming services available on jeetbu.club.
• Regulatory compliance and AML: To fulfil jeetbu's obligations under applicable anti-money laundering (AML) frameworks, including transaction monitoring, KYC verification, and suspicious activity reporting where required by law.
• Responsible gaming: To monitor betting patterns for indicators of problem gambling, enforce player-requested limit and self-exclusion settings, and comply with responsible gaming obligations under jeetbu's operating licence.
• Fraud prevention and security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as defined in jeetbu's Terms & Conditions.
• Customer support: To respond to your queries, resolve disputes, and maintain records of support interactions for quality assurance and dispute resolution purposes.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have opted in to receive such communications. You may withdraw marketing consent at any time via your account settings.
• Platform improvement: To analyse aggregated usage data and improve the functionality, performance, and user experience of the jeetbu platform over time.

jeetbu processes personal data on the following legal bases, depending on the nature and purpose of the processing activity:

• Contractual necessity: Processing required to fulfil jeetbu's obligations under the player account agreement, including account management, bet settlement, and payment processing.
• Legal obligation: Processing required to comply with applicable legal and regulatory requirements, including AML obligations, identity verification mandates, and record-keeping obligations under jeetbu's operating licence.
• Legitimate interests: Processing carried out for jeetbu's legitimate business interests where those interests are not overridden by the player's privacy rights — including fraud prevention, security monitoring, responsible gaming enforcement, and platform improvement activities.
• Consent: Processing based on your explicit consent, including sending marketing communications and, where applicable, placing non-essential cookies on your device. Consent-based processing may be withdrawn at any time without affecting prior processing.

jeetbu does not sell or rent your personal data to third parties. jeetbu may share personal data with the following categories of recipient, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and crypto processing partners receive the minimum data necessary to process your deposit or withdrawal transactions.
• Identity verification and KYC providers: Third-party identity verification services used to confirm CNIC authenticity and perform age verification checks on behalf of jeetbu.
• Fraud prevention and AML service providers: Transaction monitoring and fraud detection platforms that assist jeetbu in identifying and preventing financial crime.
• Game software providers: Third-party game suppliers whose titles are offered on the jeetbu platform may receive pseudonymised player identifiers and gameplay data to the extent required to operate their games and settle results.
• Regulatory and law enforcement authorities: Where jeetbu is required by law, court order, or legitimate regulatory request to disclose player information, it will do so in compliance with its legal obligations. jeetbu will notify affected players of such disclosures where it is legally permitted to do so.
• Professional advisers: Legal counsel, auditors, and compliance advisers who are bound by professional confidentiality obligations and who require access to data in the course of providing their services to jeetbu.

All third-party data processors engaged by jeetbu are required to implement appropriate technical and organisational security measures and to process personal data only in accordance with jeetbu's documented instructions.

jeetbu uses cookies and similar tracking technologies on jeetbu.club to support platform functionality, maintain your session, and improve your experience. The categories of cookies used are as follows:

• Strictly necessary cookies: Essential for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that protect against cross-site request forgery. These cookies cannot be disabled without disrupting platform functionality.
• Functional cookies: Remember your preferences, such as language settings and display configurations, to provide a more personalised experience on return visits.
• Analytics cookies: Collect aggregated, anonymised data on how players navigate jeetbu.club, which pages are visited most frequently, and where technical errors occur. This data is used solely for internal platform improvement purposes.
• Marketing cookies: Used only where you have explicitly consented to receive personalised promotional content. These cookies track engagement with jeetbu promotions and enable relevant offer targeting within the platform.

You may manage your cookie preferences at any time via your browser settings. Please note that disabling strictly necessary cookies will affect your ability to access and use the jeetbu platform. jeetbu does not deploy cookies from third-party advertising networks that would track your activity across external websites unrelated to jeetbu.club.

jeetbu retains personal data for the periods set out below, after which data is securely deleted or anonymised unless a longer retention period is required by law:

• Account and identity data: Retained for the duration of the active account relationship and for a minimum of 5 years following account closure, in compliance with AML record-keeping requirements.
• Financial and transaction data: Retained for a minimum of 5 years from the date of the transaction, as required under applicable financial crime prevention regulations.
• Betting and gameplay data: Retained for 3 years from the date of the relevant gaming session, or for the duration of any active dispute involving that session, whichever is longer.
• Customer support communications: Retained for 2 years from the date of the most recent interaction in each support case, to facilitate dispute resolution and quality assurance.
• Marketing preference data: Retained for the duration of the account relationship and for 1 year following opt-out or account closure, to demonstrate consent compliance.
• Technical and device data: Retained in aggregated or pseudonymised form for up to 12 months from collection, after which it is anonymised for trend analysis purposes.

Where jeetbu is required by a court order, regulatory direction, or ongoing legal proceeding to retain specific data beyond the standard retention period, jeetbu will comply with that requirement and will restrict access to the data accordingly.

jeetbu implements a range of technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data in transit between your device and jeetbu's servers.
• Encryption of sensitive data at rest, including identity documents and financial records, using industry-standard encryption protocols.
• Role-based access controls ensuring that personal data is accessible only to jeetbu staff and third-party processors with a legitimate operational need.
• Regular security assessments, penetration testing, and vulnerability scanning of platform infrastructure.
• Two-factor authentication options available to players for account login security.
• Incident response procedures for the detection, investigation, and notification of personal data breaches where required under applicable law.

Subject to applicable law and certain conditions, you have the following rights in respect of the personal data jeetbu holds about you:

• Right of access: You may request a copy of the personal data jeetbu holds about you. jeetbu will respond to verified access requests within a reasonable timeframe.
• Right to rectification: You may request correction of inaccurate or incomplete personal data. Where the data in question affects your account status or verification, corrections will be processed following supporting document review.
• Right to erasure: You may request deletion of your personal data in certain circumstances, including where the data is no longer necessary for the purpose for which it was collected. This right does not apply where jeetbu is required to retain the data for legal or regulatory compliance purposes.
• Right to restrict processing: You may request that jeetbu restricts its processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or have objected to processing pending verification of legitimate grounds.
• Right to data portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you may request that jeetbu provides your personal data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on jeetbu's legitimate interests, including profiling for responsible gaming monitoring purposes, where you believe your individual circumstances override jeetbu's legitimate interests in carrying out that processing.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to withdrawal.

To exercise any of the above rights, please contact the jeetbu support team via live chat on the platform. jeetbu may require you to verify your identity before processing any data rights request to protect against fraudulent access to another player's data.

The jeetbu platform is strictly for users aged 21 years and above. jeetbu does not knowingly collect personal data from any person under the age of 21. If jeetbu becomes aware that personal data has been submitted by or on behalf of a person under 21, that data will be deleted and the associated account will be closed immediately.

jeetbu operates CNIC-based age verification at registration and may require additional documentation at any point during the account lifecycle if there is any reason to suspect that an account holder may not meet the 21+ age requirement. Parents and guardians who believe a minor has registered a jeetbu account should contact the support team immediately via live chat so that the account can be closed and any associated data deleted without delay.

jeetbu reserves the right to amend this Privacy Policy at any time. When material changes are made, jeetbu will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their on-platform notification inbox. Your continued use of the jeetbu platform after any amendment is published constitutes your acceptance of the updated policy.

If you do not agree with any amendment to this Privacy Policy, you must cease using the platform and contact the jeetbu support team to request account closure. jeetbu will process any eligible balance withdrawal in accordance with the standard withdrawal process prior to closing the account.

jeetbu recommends that players review this Privacy Policy periodically, particularly before making significant changes to their account or payment methods, to stay informed about how their data is being handled.

If you have any questions, concerns, or complaints about how jeetbu handles your personal data, or if you wish to exercise any of your data rights as described in Section 9, please contact the jeetbu support team through the following channel:

• Live chat: Available 24 hours a day, 7 days a week, directly on the jeetbu platform. This is the fastest way to reach the support team for any data-related query.
• Email: You may also write to jeetbu at [email protected]. Please include "Privacy" in your subject line to ensure your message is directed to the correct team promptly.

jeetbu aims to acknowledge all privacy-related queries within 2 business days and to resolve substantive requests within 30 calendar days of receiving all information necessary to process the request. If a request is complex or involves a large volume of data, jeetbu may extend this period and will notify you accordingly.

If you are not satisfied with jeetbu's response to your privacy complaint, you may have the right to escalate your complaint to the relevant data protection authority or to the dispute resolution mechanism provided under jeetbu's operating licence, depending on the nature of the complaint and your jurisdiction.